How do I use the Spare Parts Finder tool?
The Spare Parts Finder tool gives you the ability to find the material number (part number) of the products and components that you are looking for.
For information on how to use the tool, please refer to this help video for directions.
Can I order parts via the spare parts finder?
Currently, parts cannot be ordered via the Spare Parts Finder. However, you can add spare parts to the "Cart" to create an estimated quote on your selected parts.
What products can be looked up in the spare parts finder?
The products you can find information on in the Spare Parts Finder include the current portfolio of heating and air conditioning products, including gas and electric tankless, boilers, storage tanks, IDS, minisplits, IDP, furnaces, and water source heat pumps (WSHP).
We are frequently updating the site with new and legacy product information.
Why are air filters not showing prices?
We do not sell air filters but keep them listed in the spare parts list to provide their dimensions.
My WSHP search result gives this error; "An error occurred while searching, please ensure your inputs are valid". What do I do now?
If you are searching for Water Source Heat Pump information and get the error message shown above, then please do the following;
- If you know the actual manufacture date of the equipment (taken from the rating plate), then ensure that you have entered that correctly in your search criteria.
- If you do not know the manufacture date, try deducting one year from the date that's shown in the search field and try again. Repeat this step, removing one year each time, until you get a successful search result.